Cant send email

[Sfarris1]

I am trying to email the clients returns but it says email error with no other information. I have setup outlook as my default. 

[TaxGuyBill]

Is your email 64 bit?  Do you have the 'desktop' version of Outlook on your computer?

https://accountants.intuit.com/support/en-us/help-article/email-reports/email-tax-return-password-pr...

[Sfarris1]

I do have the desktop version.

[Sfarris1]

I am not sure if it is 64 Bit as I am not able to find where it shows that or where to change it. I am using the new version of Outlook for Windows.

[TaxGuyBill]

I think it usually automatically does the 64bit, but the link below shows how to check:

https://support.microsoft.com/en-gb/office/what-version-of-outlook-do-i-have-b3a9568c-edb5-42b9-9825...

[Sfarris1]

Yes I had looked at that link but my version doesn’t have the about outlook button so I can’t view it. Is their any other issues it could be other than the 64 bit encryption?