Can taxpayers who just collected unemployment get the child tax credit or the EIC?

[nancyb1209]

Last year clients worked and received both credits. Proseries not allowing anything for 2020.

[Camp1040]

There is an option to use 2019 earned income, check it out.

[Just-Lisa-Now-]

Did they have earned income in 2019?  Look at the EIC worksheet for the 2019 lookback portion.