Can't find tax return in clients

[Shirley77]

My transmission log confirms I successfully sent the return and it was accepted.  The return shows up in my 2022 backup folder.  However, the return is not on my home base list of clients or EF clients.  When I click on the name in my backup folder, the program takes me to my clients, but the return does not show up on home base.

[ljr]

have you tried refreshing homebase or homebase maintenance yet? 

[Shirley77]

Homebase maintenance doesn't show any errors to fix.  Is that what you mean?

[Skylane · Accepted solution]

Sometimes the last name accidentally gets deleted or changed when saving … try searching/sorting by ssn 

[Shirley77]

Got it - thank you to both accountants responding.  I appreciate very much.