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Auto payments not coming out

Level 2

I have had several clients come to me to tell me their auto withdrawal of tax payments did not come out on stated date.  Has anyone else had this issue?  I'm not sure if it is something I am doing wrong (although most of the other clients with payments due are coming out).  I double checked all clients with this issue to **bleep** in the system?

0 Cheers
2 Comments 2

ProSeries submits the electronic funds withdrawal dates to the federal/state agencies.  But we have no control on whether the agencies debit the funds on that date or afterwards.

Level 11
Level 11

Patience…. The banks have to authorize the ACH withdrawal requests and i suspect they’re a bit overwhelmed today.

If at first you don’t succeed…..find a workaround