AR state individual income tax return e-filed REJECTED due to missing preparer information

[kee]

I submited the AR individual income tax return electronically, but it was rejected due to the missing preparer information on Form AR1000NR that I did not need to prepare or file at all.  I completed and submitted the Form AR1000F Full-Year Resident (Long Form). 

The paid preparer information in Part VII of AR state information worksheet shows my code which is pre-entered in Preparer Info under Tools>Options>Firm/Preparer Info.  

Is any one has solution to fix this issue?

[Just-Lisa-Now-]

Do you see the NR form being included anywhere (even though it shouldn't be)? Is it in the list of forms in use by accident and can be deleted?

[kee]

No.  NR form is not listed in Forms in Use.  It is listed in All Forms though.