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April 7th ProSeries Update

dascpa
Level 11

Did a manual update today.  Downloaded fine but at install program crashes.  Rebooted, same thing.  Anyone else or any suggestions?

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Just-Lisa-Now-
Level 15
Level 15

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♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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Just-Lisa-Now-
Level 15
Level 15

refresh.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
dascpa
Level 11

I was doing that as you emailed me.  Thanks.  I had forgotten about that feature.  It actually took two reboots and two tries.  Weird. 

Just-Lisa-Now-
Level 15
Level 15

Ive seen other people say it tool several times before it worked...so weird!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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INTJ
Level 3

Proseries crashed on me during the install and now randomly shuts down for no apparent reason.  There are others who have posted about the random shut-down issue.  This tax season is already a hot mess without worrying about wonky software.

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qbteachmt
Level 15

@INTJ 

You just posted in an April 2020 topic.

You might want to read something more recent. Example:

https://proconnect.intuit.com/community/proseries-tax-news-updates/discussion/unexpected-behavior-pr...

 

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