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quickcollect compliance exam

bbattist
Level 1

I passed the compliance exam needed to process Quick Collect payments for clients.  In sbtpg it has my certificate.  In Proseries, it says I have not completed the exam.  What can I do?  Its holding me up from filing.  It is very disappointing  to say the least.

 

any suggestions?

  

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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15
This is peer to peer support, we cant help with account issues like this, you'll need to call support, sorry.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
bbattist
Level 1

thank you. I am hard of hearing so it is difficult.

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