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purchasing esignatures error

MayoCPA
Level 1

I'm trying to buy esignatures and keep getting this error.  

Your first and/or last name must start with an alpha character
To continue, please go to Manage Your Account and enter a valid name, then return to the Purchase Center.
If you are receiving this message by mistake, please contact us for support at (800) 200-7599. Otherwise you may exit this page.

My name is fine and support is closed.  Anyone have a solution so that I can keep working?

Thanks

 

0 Cheers