How to delete more then 1 client for 1 person. I entered one customer and everytime I try to go in the client, the client comes in another account on my Proseries homepage. How do I delete the extra accounts? This is the worst problem I've ever had with Proseries and the first!! Why is this happening in Proseries. I've been a customer for over 20 years. Whats the problem??
This is the WORST program I have ever used............NO ANSWERS to solve the problem???
I have us Free USA tax returns & efile returns without problem........why should I spend $700. for Proseries Basic.
Asking for your reply. Sandra Beyette, Beyette Tax Service 410.543.1313 [email address removed]
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" everytime I try to go in the client, the client comes in another account on my Proseries homepage"
I dont understand what this means...did you save a client under the wrong name?
no and I tried to delete all the info on each same account
so you have 2 files for the same client and you want to delete one of them? You cant just highlight the file in the regular 1040 Homebase view and choose Delete?
yes, I have 6 listing on ProSeries Basic for the same client?? How to delete the extra listings? Thanks
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