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ProSeries starting issues

LLSMITH326
Level 2

What causes ProSeries to fail to load or startup?  It just keep circling in an indefinite loop.

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5 Comments 5
Just-Lisa-Now-
Level 15
Level 15

if anything else is running or loading at the same time, I usually just walk away while its starting up, so I dont have to be irritated that its taking so long.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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GodFather
Level 8

I know this is a common reply, but have you tried restarting your system?  Seems to always do the trick.  

With that said, my 2024 program seems to take a bit longer to start-up but I've never had it not start.  If that is what is happening to you, maybe a call to support to troubleshoot is in order.  Good luck. 

Taxprohere
Level 7

I've had this delay too, often it may be Proseries updating in the background.  Always at an inconvenient time!

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LLSMITH326
Level 2

What causes ProSeries to fail to load or startup?  It just keep circling in an indefinite loop.

I uninstalled Proseries and reinstalled it, and still instead of the login screen, I get this continuous circling, and circling motion trying to open the program. It can't be something working in the background or multiple programs opening simultaneously.  I did the Update, Update Refresh, Reinstallation, and other troubleshooting measures.

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LLSMITH326
Level 2

What causes ProSeries to fail to load or startup?  It just keep circling in an indefinite loop.

I uninstalled Proseries and reinstalled it, and still instead of the login screen, I get this continuous circling, and circling motion trying to open the program. It can't be something working in the background or multiple programs opening simultaneously.  I did the Update, Update Refresh, Reinstallation, and other troubleshooting measures.

0 Cheers