Proseries renewal invoice increased by 40%

[lbj-2017]

I recently received my 2025 ProSeries renewal invoice that showed a 40% increase from tax year 2024.  I have called 4 times asking the question - why did it increase by 40%?  There is no change in the products. 

The customer support is just awful and nobody seems able to answer.  I just want a response so that I have enough time to evaluate other tax products.

Has anyone else had this issue?

[khorshed]

if you really want to know why look at Intuit stock price in the last 5 years.

Payroll software price increased 600% .from. $500 to $3000 in five years

[IRonMaN]

Someone else posted about a similar increase but when the dust all settled it sounded like he got in on a sweetheart deal that should have ended earlier but Intuit finally caught up with him for the new year.

[Just-Lisa-Now-]

what package did you purchase and how much did they charge you?

[lbj-2017]

I did not receive such a deal and I accept a modest increase each year.  A 40% increase is not justified in my opinion.

[ljr]

I checked mine and it went up around 17% so I have no idea why yours is 40%. Are they trying to sell you add-ons? or additional products that they think you might want - like cloud hosting? that is some large amount per month based on users. It is for exactly the same items?

not happy with any increase but I have no desire to research, learn and convert to another software. For me proseries does what I need and for the 1 or 2 times I need a work around it wouldn't justify a higher fee from another company. 

[Just-Lisa-Now-]

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@lbj-2017 wrote:

I did not receive such a deal and I accept a modest increase each year.  A 40% increase is not justified in my opinion.

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Again, what package and how much?  You may have a screaming deal already, even with the 40% increase.  Someone else said they have Professional 1040 Complete and pays less than $1500 WITH the increase, but thats half of what I pay for the same package.

[Skylane]

I think I'm in the 17% category.... but, in the same quote/proposal was a 'recommended option' to change to 'hosted'....  which would have increased my pricing about 300%...   

[MICHAELMARS]

Did you look at the early renewal discount?

[9191YOO]

I'm having the same issue as well. A huge price increase of 59.3% from 2024 vs tax year 2025 Intuit ProSeries. I just called customer support, and they don't have any answers. Product didn't change, and it's a whopping 60% increase. This is unacceptable.

I'm going to call sales and see if they can get me a better deal. 

[Just-Lisa-Now-]

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@9191YOO wrote:

I'm having the same issue as well. A huge price increase of 59.3% from 2024 vs tax year 2025 Intuit ProSeries. I just called customer support, and they don't have any answers. Product didn't change, and it's a whopping 60% increase. This is unacceptable.

I'm going to call sales and see if they can get me a better deal. 

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what package and how much?  You may have a screaming deal already, even with the 60% increase.  Someone else said they have Professional 1040 Complete and pays less than $1500 WITH the increase, but thats half of what I pay for the same package.