PROSERIES HOME BASE VIEW

[GarciaIncomeTaxes2024]

ON MY HOMEBASE VIEW, IT SAYS "MARKED FOR EF", BUT I SUBMITTED IT ALREADY, IT DOESNT UPDATE TO SAY RECIEVED  OR ACCPTED ... SO IF I TRY TO SUBMIT AGAIN, IT SAYS ITS A DUPLICATE AND HAS ALREADY BEEN SUBMITTE

[Norman2001]

Click the EF home icon on the menu bar. There is an EF status column.   

[Tax_Lady]

Open the Client File, Click Save, Check Form 9325 (IRS Accept Date), 8879 if shows Declaration Numbers at top. If all looks good, Close client file.

EFile Modular, Accept Tab, look for client & has the efile IRS Accept and/or State Accept confirmation posted?

Otherwise, it may be a phone call to Support.

[Skylane]

Sometimes the home base just doesn't update…. I usually blame gremlins 
Usually it will update if you go back into client save and close… if not, and the returns have been accepted, go to client status and coax it manually.

[Just-Lisa-Now-]

So the return still shows under the Pending Tab of the EFCenter? 

If so, highlight it then instead of using Receive Acks, choose Update Acks of Selected returns, see if that moves it to the Accepted Tab.

[GarciaIncomeTaxes2024]

yeah! that worked!