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PROSERIES efile error: PTIN has not been verified

Ohhhhh
Level 2

I know there was a notice about this PTIN issue, but I ignored it when it was first posted.

1. How do I find old warnings?

2. What do I do about this e-file error message?

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15 Comments 15
GiLoMar
Level 1

Tools, Options, Firm/Preparer there will be a box in pink that needs you to check.

Once you do that your PTIN is verified.

dkh
Level 15

To see previous Alert messages  click on the pretty red "sun" on right end of icon bar

 

Red sun in morning, sailors take warning

Red sun at night, sailors delight

IRonMaN
Level 15

And all of this time, I thought I was the only one that received alerts.

Well, what the heck ------------ 🍹


Slava Ukraini!
Ohhhhh
Level 2

Perfect - Thank you.

Ohhhhh
Level 2

Aghh.. You mean the one that says "Alerts" beside it?

Sorry, Covid brain and general angst about the whole season.

Ohhhhh
Level 2

Thank you, I see that now in the alerts ( now that I've found them ) as well.

Margo_B
Level 1

FYI - I had a filed a number of returns and there was no problem.  This morning a 1120S went through, then this error message.  Inconsistent.  I fixed it and all seems OK.  

dkh
Level 15

ahhhhh but inconsistency is the name of the game this year. 

Glad you were able to fix your problem quickly.

RAPLJACK
Level 1

no pink box!

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IRonMaN
Level 15

Then just look for an "un-pink" box that says PTIN verified


Slava Ukraini!
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abctax55
Level 15

The 'pink' has probably faded in the last (almost) two years.

"Tax software is no substitute for a professional tax preparer"
taxguyak
Level 3

Also I get a PTIN verified error in Federal Final Review.  The PTIN verified box has been checked for many months, so this should not be an error.

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IRonMaN
Level 15

Try unchecking and then checking it again.


Slava Ukraini!
taxguyak
Level 3

That was the trick.  Thanks.

IRonMaN
Level 15

You betcha!


Slava Ukraini!
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