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Proseries database mismatch

KK16
Level 3

I keep getting message when trying to open Proseries Basic 1040.

"Proseries database version mismatch was found.  Please run Proseries Update to fix the issue"

Well I cannot open Proseries to fix it.  Help!!! What do I do?  I did uninstall my program and then reinstalled it.

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3 Comments 3
Just-Lisa-Now-
Level 15
Level 15

Run Repair updates from the Windows Programs menu, this is a screen shot from 2019, but 2020 has the same option.

 

repairupdates.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
KK16
Level 3

You are the best!!!!   Thank you for showing me this.  It worked and I am up and running.  

Thank you so much!!!!

 

Just-Lisa-Now-
Level 15
Level 15
YAY! glad youre back up and running!

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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