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    Proseries basic won't open past sign in page

    ptax255
    Level 7
    ‎05-28-2021 07:14 AM

    Hi,

     

    Proseries won't open past sign in page. Once I sign in it freezes everything on my pc and have to unplug. Anyone else this issue?

    Windows is up to date

    0 Cheers

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    1 Comment 1
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎05-28-2021 08:08 AM

    Restart the computer then use REPAIR updates from the Windows Programs menu under the ProSeries 2020 heading.  This is  a screen shot for 2019 Profesional, but its the same for 2020.   See if that helps at all before calling support.

    repairupdates.png


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪






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