ProSeries 2022

[MeghanLau]

I'm trying to access my ProSeries 2022 tax file that has recently been rolled over from 2021 but it's locked. Not password protected, but locked. How can I access the file? Thanks.

[IRonMaN]

First step at problems - try rebooting your computer.

[Just-Lisa-Now-]

does it say Locked by another user?

This file is currently locked by another user error opening or saving clients in ProSeries

[MeghanLau]

Couldn't get in the file. Had to delete and transfer the 2021 file again.