MeghanLau
Level 1
a week ago
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I'm trying to access my ProSeries 2022 tax file that has recently been rolled over from 2021 but it's locked. Not password protected, but locked. How can I access the file? Thanks.
Labels
Level 15
a week ago
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does it say Locked by another user?
This file is currently locked by another user error opening or saving clients in ProSeries
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
MeghanLau
Level 1
Tuesday
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Couldn't get in the file. Had to delete and transfer the 2021 file again.