MeghanLau
Level 1

I'm trying to access my ProSeries 2022 tax file that has recently been rolled over from 2021 but it's locked. Not password protected, but locked. How can I access the file? Thanks.

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IRonMaN
Level 15

First step at problems - try rebooting your computer.


Slava Ukraini!
Just-Lisa-Now-
Level 15
Level 15

does it say Locked by another user?

This file is currently locked by another user error opening or saving clients in ProSeries


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
MeghanLau
Level 1

Couldn't get in the file. Had to delete and transfer the 2021 file again.

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