Printer problem--I can't get the Selected Forms button to work

[Greta]

When I used to click the printer icon, and ask for selected forms, I used to always get the checked listing of the forms used in a return and could print these quickly. Now the Selected Forms button stopped working. It just gives me an enormous list of ALL possible forms. I don't know what happened to the printing process!

[Just-Lisa-Now- · Accepted solution]

Ugh, I remember that happening for people in prior years, Im not sure what the fix was though....have you closed out the program and restarted and its still the same?

[taxladysuz]

I'm having the opposite in ProSeries Basic. Even though I have data on forms, if it has no tax consequence to the return, it does not list the form to include in the print (or print PDF). ProSeries knows this is an issue and they are sending this issue to product review to hopefully update for next year. ProSeries Customer Service says "just go to the form and print each of the forms you want". Yeah, I can do that, but then I have to print out the forms that have tax consequence AND the ones that don't, then scan them into my computer to be able to send to the client. Really annoying...