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Postdot
Level 3
03-01-2026
05:37 AM
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Does anyone have a solution when the client is older, retired before you had to go online, so there is no email address linked to the account, or just do not have a computer or cell phone?
Has anyone used the Form 4852?
Some clients received them in the mail (about 5% or less).
Calling OPM is a waste of time as they hang up "too many calls". I've called the US Senator's offices and was told go online.
Help??? Please!
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Kathi_at_Intuit
Moderator
03-02-2026
01:17 PM
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Hi @Postdot Nice to see you in the Community and thanks for posting. You may want to try the OPM website Submit a help request option. They would likely be the best resource to assist you with this.
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