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Opening program

Jim-from-Ohio
Level 12
Level 12

Anyone getting a message how the program cannot open (the action cannot be completed because the underlying service is taking longer to respond) .. already did a fresh restart and still getting message.. 

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5 Comments 5
Terry53029
Level 15
Level 15

Jim, try turning your computer completly off (not a restart) Worked for me.

Jim-from-Ohio
Level 12
Level 12

thanks!  did you see business returns open up 01.13.26... ProSeries on 01.15.26 though.. I have some already to efile

AnhNgoc
Level 4

This message appear when I start the program and when I transfer 1st client. We have to wait a few munities for the software start working. I just guess because this year they add more AD to the software that cause the error!

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PATAX
Level 15

Jim, that happens once in awhile. Just wait a little bit and then it should be OK.

AnhNgoc
Level 4

Jim,

Uninstalled Microsoft OneDrive & Microsoft Teams and it worked perfect for me!

Best,

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