How can i file a 2017 return? I am trying to file some 2017 returns and keep getting a message to sign in to verify that I have a 2018 account- i do. Can someone Help?

[BostonTax]

i keep getting the same message to verify that i have a current license before i can file the 2017 return. First the system was spitting out errors and not it goes to the page where i have a current license for 2018 and nothing else happens.  This has been extremely frustrating and i have spent weeks trying hoping that they will fix the issue. Wait time in over 1 hour on the phone and i get disconnected. 

[Just-Lisa-Now- · Accepted solution]

Open the 2017 program  Top menu bar > Tools > License Product

[Just-Lisa-Now-]

Make sure you update the 2017 program as well, or you wont be able to Efile.