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Online Credentials

Andy P
Level 1

Folks:  needed to re-install ProSeries Basic on my new computer.  When I tried to open 2021, I receive the following message:  "Unable to Validate your online credentials"   When I hit "What's this??", it automatically takes me to the Community Page.   HELP!!!!

Andy P

 

 

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1 Comment 1
Just-Lisa-Now-
Level 15
Level 15

"Unable to validate online credentials" error when signing into ProSeries

see if this helps


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪