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Ohio School District SD100 is not calculating correctly?

Taxangel
Level 3

After a two hour phone call to Intuit, they insisted the Form SD100 is calculating correctly and it is due to an input error.  I pretty much begged them to generate a "ticket" or case on the issue.  For an Earned Income School District return, Line 24 is using Ohio's Modified AGI to calculate the tax.  This is not accurate and it should be using Federal AGI.  I had to delete the SD100 from the return in order to e-file the return.  Then, go onto Ohio's website and e-file the SD100.  There is shows the property instructions for calculating the tax.  I have also had to go on the Ohio return and make adjustments if it didn't affect the outcome of the return.

I have been unable to resolve this error with Intuit.  Has anyone else tried to contact them?

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