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  • Created with Sketch. It is being reported that major internet and cell service providers Verizon, ATt&T, T-Mobile, as well as some smaller local providers are experiencing a massive outage across the United States. This will impact the ProSeries program in regards to customer receiving MFA codes, as well as messages indicating ProSeries is not connected to the Internet.
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    My proseries program crashes when printing some return. How do I fix?

    Pepper7477
    Level 1
     
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    RollTide68
    Level 8

    I had that problem when trying to print Alabama with a Louisiana return attached.  Every time it started to print the Louisiana inside the Alabama it would crash completely.

    I eventually just printed each return individually instead of trying to have ProSeries print the file copy of the return.

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    RollTide68
    Level 8

    I had that problem when trying to print Alabama with a Louisiana return attached.  Every time it started to print the Louisiana inside the Alabama it would crash completely.

    I eventually just printed each return individually instead of trying to have ProSeries print the file copy of the return.

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