How to fix client checking account incorrect number after e-file completed?

[denise3916]

Client's checking account number was incorrect on the return that was e-filed.  how do we correct this?

[Just-Lisa-Now-]

If it was for a direct debit, you may want to call the IRS EFW number and cancel it...for some reason I feel like years ago I remember a client getting hit with a insufficient funds fee when the acct number was wrong for a direct debit.

[Marc-TaxMan]

If it was for a direct deposit, I hope it was my account accidentally inserted.

[The-Tax-Lady]

Make sure your client contacts their bank to make them aware of the situation, just in case the wrong account number is an active account.

[sjrcpa · Accepted solution]

Ciontact the client and apologize. You can't change the efiled return.

[IRonMaN]

First time anyone has asked that :smile:

[sjrcpa]

And my correct answer is not helpful.

[IRonMaN]

You shouldn't have said "and apologize" :smile:

[abctax55]

Or they misunderstood "ciontact"

[Just-Lisa-Now-]

If the account number is wrong, the bank will return the deposit to the IRS, the IRS will then issue a refund check and mail it to the address shown on the return....so make sure you've got a good address on the return!

[abctax55]

Where's Laura?  She always had a *special* way to handle these snafus..  /S

[Just-Lisa-Now-]

:joy:

[sjrcpa]

She's been missing this tax season.

[abctax55]

missing....not missed.
Haven't seen her on the other ones either.

[sjrcpa]

Neither have I.