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Lately I've had to sign in twice to ProSeries 2017 - after being prompted for downloading an update. Is there a glitch with the sign in process?

HapTax
Level 1
 
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Just-Lisa-Now-
Level 15
Level 15

If you're continuously being prompted to update, but no updates are available, try this.    

Go to your ProWin17>Updates folder and remove all the files except details.htm, then restart ProSeries and see if you have better luck.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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5 Comments 5
Just-Lisa-Now-
Level 15
Level 15

If you're continuously being prompted to update, but no updates are available, try this.    

Go to your ProWin17>Updates folder and remove all the files except details.htm, then restart ProSeries and see if you have better luck.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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HapTax
Level 1
Thanks - that did the trick.
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abctax55
Level 15

Nope...that's normal.  Even tho painful.

HumanKind... Be Both
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Greta
Level 9
I have the same annoying problem, having to sign in twice ever since my most recent update a month ago. I didn't quite understand the answer "ProWin17>updates folder and remove all the files except details.htm" -- can you amplify a bit?
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Marc-TaxMan
Level 8
there is a folder under C:\ProWin2017\Updates.   delete all files except details.htm
that should solve issue.
then maybe update again and don't worry about extra files in C:\ProWin2017\Updates
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