What purpose does having to identify pictures serve for logging in?

[victoria]

I understand needing the password, and even the text or call, but what purpose does identifying cars or whatever in a group of pictures serve?  I had to go through six screens of that crap this morning, including one that kept changing the picture after I clicked on it, until pictures of buses stopped coming up.  I now hate buses.

[IRonMaN · Accepted solution]

"I now hate buses"

Thank your for posting that.  That made my day. 

[Just-Lisa-Now-]

:joy:

[TAXOH]

I got a laugh out of that too.

[IntuitCharlene]

This happens if the server sees something out of the ordinary from the program that could be something like a hacking attempt or blank session response. There are some tips and tricks on how to make sure your browsers are set up correctly to ensure this happens less often. 

https://accountants-community.intuit.com/articles/1615898-mfa-resolving-the-i-m-not-a-robot-message

I even get it myself every few weeks. 

[victoria]

Thank you.  It doesn't happen very often but this last time I had to go through several screen of this.  It might help if the pictures are a bit more clear, so that I could actually see what I was supposed to be clicking on.  I think that's why it had me go through so many. UGH!

[garman22]

UltraTax is the same way. Extremely blurry.

[Just-Lisa-Now-]

I haven't seen the pictures in a long time, I do have to get the text message with a verification number from time to time in order to log in to my Intuit account.

[garman22]

thats sooooo weird, Lisa. UltraTax has that, they have a phone app, I've never experienced it. I have not experienced the verification process in Intuit either. Its the future, this 2 factor.

[victoria]

I understand the 2 factor verification, but the damned pictures?!  

[garman22]

I agree @victoria the pictures are a pain in the a$$ especially if its every time. Add to that that they are blurry its like Stevie Wonder time.

[IRonMaN]

"its like Stevie Wonder time"

Instead of pictures, you now have to identify Stevie Wonder songs?  Can't we just skip this stuff and start using DNA samples?

[garman22]

I hear the FBI has access now to those DNA matching/heritage places. I cant see how but thats what I read. Optical would be best.