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ljh1
Level 1
02-19-2025
11:10 AM
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I have a client who I am trying to invite to link. I have had the client use a different browser, clear cookies and browsing data, and I have also deleted her from the files and recreated her file.
The client keeps getting a message that they need to be invited. My screen says the invite has been accepted.
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ljh1
Level 1
02-25-2025
10:59 AM
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Has there been any update to the question of using link for a client?
IntuitGabi
Community Manager
02-27-2025
05:23 PM
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Hi @ljh1
Sometimes a user is signed in with a different ID than the one you have for them. Have you tried this article How to Un-invite a Client in Intuit Link, to re-send the invite. Let me know if that works or not and I can do some additional research.
