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Intuit Link With ProSeries NOT WORKING

amyc
Level 2

Anyone else experiencing the Intuit Link Invite through ProSeries is NOT WORKING?

5 Comments 5
LB56
Level 3

We've had several clients with issues with the Link. One person I was just speaking with has repeatedly been sent an invite, uninvited, re-invited, etc. and it still keeps telling him that he "needs to get an invite" so I give up. Anyone else having this issue? It's extremely frustrating for me and for the client.

0 Cheers
bmcniel
Level 1

i'm experiencing this, hoping support responds with a resolution.  there is no way to chat or call support from what I can find.

0 Cheers
Intuit_Ramky
Employee
Employee

@bmcniel Could you confirm if this is happening for transferred clients from previous tax year or new tax return client?

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jah77
Level 1

I am having this problem for the 2nd time in 1 week.  You are telling me that I can

not efile my returns because I am not up to date with my information.  This is taking my time getting everything straightened out.

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bmcniel
Level 1

This is a new client for ‘23. 

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