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Intuit Link - clients having trouble accessing the site.

GodFather
Level 8

I have been using ProSeries Pro for several years now and have always used Link as well.  Previously, my clients have always successfully accessed the Link site each year.  This year, I have many clients who say they are unable to log into link and ask that i "reinvite them".  That seems to do the trick but I'm wondering if anyone else is experiencing this issue?

0 Cheers
5 Comments 5
ljr
Level 8

We've received a few calls as well - I wasn't sure if it was the clients or link - I've had to reinvite a few as well. 

IRonMaN
Level 15

Link issues have been a regular post here since tax season started.  It sounds like folks purchased an 8 cylinder vehicle that at times is only running on 2 cylinders.


Slava Ukraini!
GodFather
Level 8

2 may be high.  

IRonMaN
Level 15

I was feeling generous today 😁


Slava Ukraini!
GodFather
Level 8

You're a "giver".