When I do an INVITE on a workstation the progress does not reflect in the other computers.
It should change to VIEW in the HomeBase Views of the other computers.
I have 12 computers working on invites but this is causing a conflict since one agent does not know which client has been invited on the other workstations.
last year it worked smoothly, I feel is because we do not have the Re-Sync data Feature this year.
please advise of patch ASAP
Totally frustrated, expend over 5 hrs trying to resolve the issue and the Technitians at ProSeries have no idea as to what is going on.
PLEASE HELP
