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Intermittent problems print NY form IT-201

DDANA
Level 3

Getting garbled text (line descriptions, not graphics or numbers) on NY form IT-201 pages 3 & 4

Happening about 30% of the time. Same printer for 3 years so not that. Just started in ProSeries Basic 2022.

Also learned that if you select Print - IT-201 pages 3 & 4, ProSeries prints all 4 pages. Not sure why they break form up since it is been 4 pages for a long time.

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1 Comment 1
Skylane
Level 11
Level 11

Try printing to file (pdf). See if it works that way.

If at first you don’t succeed…..find a workaround
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