If I change Firm email, does it automatically update my access to tax program with the new address (and old password)?

[taxcpa823]

Does changing the Firm email address automatically change my sign-on to the ProSeries tax program?  Does it also change the Intuit Link sign on?

[Alee-W · Accepted solution]

If you update your Firm email, under the Tools menu, and then Firm/Preparer nformation, it does not automatically update your log in username or email. If you would like to update your username or email address associated with the log in requirement, this can be done at Accounts.Intuit.com. 

[garman22]

I also have that same question and one that I hope will be answered tomorrow at some point. I will post what I am told as soon as I can.

[IRonMaN]

@Ashley at Intuit (aka Henry Jr)   ?

[garman22]

Ashley is out of office today and will return tomorrow. I will be in touch with her at some point tomorrow.

[IRonMaN]

@Matt105
I'm not done fighting for you guys

[garman22]

hahaha!!! You are a good guy....dont worry, I wont tell anyone!! Now its off to the DMV....God, I hate going there.:smile:

[IRonMaN]

Sorry, I can't help you there :cry:

[Marc-TaxMan]

Ashley is allowed a day off?

[Marc-TaxMan]

I guess that means today is not 2018 Release date

[IRonMaN]

This is the second one this year --------------------- I think she is starting to slack off just a bit.

[AshleyatIntuit]

Yes I'm in D.C. today but i'll reach out to you tomorrow @garman22 but Alee's reply was spot on

[garman22]

No worries, Ashley. You take that day off cause starting the tax season.....THERE IS NO DAYS OFF!! Makes sense with what Alee stated but I get to talk to the QUEEN!!


@IRonMaN overall was a easy visit to DMV.....last year I was there for 3+ hours. Today was in and out in under an hour and a half. I have to take vision/written/driving test yearly for 5 years. I was a bad boy when I was younger.

[IRonMaN]

"I was a bad boy when I was younger"
Like when you were 12?

[garman22]

hahahaa.....little later than that. Early 20's.