Best Answer Click here
This discussion has been locked. No new contributions can be made. You may start a new discussion here
Have you tried re-licensing the software (under the "Tools" menu)? That should fix it.
If that does not fix it, reboot the computer, update the software, and re-license again.
If that does not fix it, confirm that your printer is working correctly.
If none of that works, you will probably need to contact Customer Support.
https://accountants-community.intuit.com/articles/1617365-proseries-hours-of-operation
Have you tried re-licensing the software (under the "Tools" menu)? That should fix it.
If that does not fix it, reboot the computer, update the software, and re-license again.
If that does not fix it, confirm that your printer is working correctly.
If none of that works, you will probably need to contact Customer Support.
https://accountants-community.intuit.com/articles/1617365-proseries-hours-of-operation
Update the 2017 software first and then run the License Products under Tools. That should be all you need to do.
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.