I'm just wondering if it's possible for ProSeries to have screwed up the QBI issue any worse than they did. I'd appreciate any feedback from other happy customers.

[IRonMaN · Accepted solution]

With any given update, Intuit is capable of doing almost anything imaginable.  But then again, Intuit does get blamed for a lot of disasters caused by pilot error.

[earl_garrison]

True statement regarding the "pilot error", but not on this issue.  The QBI screw ups are all on them.  They've admitted as such with their multiple articles on this.

[George4Tacks]

But you only asked to hear from HAPPY customers.

[Just-Lisa-Now-]

....are we suppose to guess what kind of screw up?

[earl_garrison]

Just Lisa - Read the numerous messages we've all received from Intuit on this issue.  Including the one today about if you happen to type in all caps that "caused" an issue on the QBI calculation on S Corps.  When preparing an income tax return on ProSeries, how many people don't type in all caps.  Ridiculous.

[Just-Lisa-Now-]

Ahh, ok, I wasn't in the office today (and I didnt have cause to open the program here at home today)....so I just now opened the program and I dont see any yellow banner alerts...is that what I should be looking for?  

[earl_garrison]

I received an email within the last 2 days regarding the latest mistake on the QBI calculation on S Corps "if" you typed in all caps.  Of course, Intuit points out that if the return is incorrect, the "fix" is to file an amended return. Oh gee, no problem.  What problem could I possibly have by filing amended returns on S Corps in Oct/Nov?  

[Just-Lisa-Now-]

Hmmmm, I didn't notice any emails from Intuit lately.    If you open your SCorp returns do they pop up with a message that "things have changed" since the return was filed?  I'll  take a peek at mine on Monday.  Thanks for the heads up!

[George4Tacks]

I wonder if it is possible that so many paid professionals don't review the tax returns that they sign and let them be filed with relatively obvious qbi (or other) errors. I believe every software out there has struggled to fully implement these new (and somewhat incomplete) new wrinkles to our tax structure. IF ALL CAPS IS CAUSING A PROBLEM WITH THE TAX RETURN, it is the preparer's job to recognize that there is an error and report it. We then begrudgingly need to wait for PS to find out WHY THE ERROR happened and fix it, so give us a work around. 

YES it is possible the ProSeries could have screwed up things worse, but they didn't. 

[earl_garrison]

If you find it acceptable to pay $5,000 plus for tax software that continually has errors regarding the same issue, I guess that's on you.  I would think a part-time psychic would figure it out sooner than others.

[earl_garrison]

In addition, my original post has NOTHING to do with any tax returns that left my office with an incorrect QBI deduction, as there were none.  My post has to do with having to correct the QBI deduction that my $5,000 + software still couldn't calculate correctly after months after constant software updates.  I understand change is tough, but this is Intuit's job.