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How do I unlock a file? Error Message: "THIS FILE IS CURRENTLY LOCKED BY ANOTHER USER".

michaelgunn
Level 1

I CAN'T RETRIEVE A CLIENT'S FILE.  ERROR MESSAGE:  "THIS FILE IS CURRENTLY LOCKED BY ANOTHER USER.  HOW DO I UNLOCK. I SELECTED AND TRIED "INVITE".  NO AFFECT.  SECOND DAY WITH PROBLEM.  THANKS FOR ANY ASSISTANCE.  ON LINE WAITING FOR ASSISTANCE NOW!

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George4Tacks
Level 15
2 Comments 2
George4Tacks
Level 15
jackie-2
Level 1

need help.....soon

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