Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

I am trying to download the ProSeries Professional 2018 and keep getting held up with ProSeries Update being open, but it's not and I can't proceed, any suggestions?

ebenaufred
Level 1

I am trying to upload Proseries Professional 2018 and keep getting a message of Initial Application Running - ProSeries Update and I can't move forward, any suggestions?

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

1 Best Answer

Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15

Hit CTRL + ALT +DEL once and open Windows Task Manager, close anything running that's related to ProSeries.  

I think those that use automatic updates with the software will constantly have something "running" and it needs to be closed.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

0 Cheers
2 Comments 2
Just-Lisa-Now-
Level 15
Level 15

Hit CTRL + ALT +DEL once and open Windows Task Manager, close anything running that's related to ProSeries.  

I think those that use automatic updates with the software will constantly have something "running" and it needs to be closed.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
Marc-TaxMan
Level 8

Change your display to 100% (maybe 3 dots top right of screen) and all will be revealed

0 Cheers