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    Im having a hard time downloading 2019 to this computer i go to my dashboard you cannot download anything I have another computer that has lost 2017 2018 common files

    nDur
    Level 1
    ‎12-07-2019 11:20 AM
     
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    IRonMaN
    Level 15
    ‎12-07-2019 11:20 AM

    Have you tried downloading from the 2018 program?  (click help > download next year's product)


    Slava Ukraini!

    View solution in original post

    4 Comments 4
    IRonMaN
    Level 15
    ‎12-07-2019 11:20 AM

    Have you tried downloading from the 2018 program?  (click help > download next year's product)


    Slava Ukraini!
    cpalouie
    Level 1
    ‎01-17-2021 01:43 PM

    due to a hard disk failure, I have to install on another computer. I am trying to install 2019 program . 2018 is already installed . I received the message We were unable to install ,Try again later. 

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    IRonMaN
    Level 15
    ‎01-17-2021 01:48 PM

    Did you try again later?  Did you reboot your computer in between tries?


    Slava Ukraini!
    cpalouie
    Level 1
    ‎01-17-2021 04:16 PM

    no ...will try that now

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