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Failing to convert file for efile

Beanscouter
Level 2

Files will not convert properly and therefore are not able to efile.

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Just-Lisa-Now-
Level 15
Level 15

Is this a new problem?   Are you highlighting the client files from the EFCenter and converting from there?

I would suggest trying the REFRESH updates option at the bottom of the Updates drop down menu.

refresh.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15

Is this a new problem?   Are you highlighting the client files from the EFCenter and converting from there?

I would suggest trying the REFRESH updates option at the bottom of the Updates drop down menu.

refresh.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Beanscouter
Level 2

Just-Lisa-Now, THANK YOU!!! Your idea fixed it!!  👍