Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Failing to convert file for efile

    Beanscouter
    Level 2

    Files will not convert properly and therefore are not able to efile.

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    1 Best Answer

    Accepted Solutions
    Just-Lisa-Now-
    Level 15
    Level 15

    Is this a new problem?   Are you highlighting the client files from the EFCenter and converting from there?

    I would suggest trying the REFRESH updates option at the bottom of the Updates drop down menu.

    refresh.png


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

    View solution in original post

    0 Cheers
    2 Comments 2
    Just-Lisa-Now-
    Level 15
    Level 15

    Is this a new problem?   Are you highlighting the client files from the EFCenter and converting from there?

    I would suggest trying the REFRESH updates option at the bottom of the Updates drop down menu.

    refresh.png


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    0 Cheers
    Beanscouter
    Level 2

    Just-Lisa-Now, THANK YOU!!! Your idea fixed it!!  👍