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eSignatures not working

alaine1764
Level 2

Hi All -

Hope everyone is nice and relaxed and getting through loose ends!

Surprise today - eSignatures won't generate - it's gone on all day.  It goes through all the steps to generate and creates the client notification, then when I click "send" I get the following error message:

Request not sent

Something on our end isn't working.  Please try again after some time.

I refreshed all updates and it is still happening. Anyone else encounter this?

Thanks!

Alaine

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1 Comment 1
IntuitKate
Moderator
Moderator

Hi @alaine1764  Thank you for posting about eSignature not generating. Please connect with ProSeries Support so we can take a closer look. 

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