Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    eSignature

    fmelamed1
    Level 1

    How do I fix the error "Unable to send eSignature request.  Please try again later.  Contact Customer support if the problem persists."?  I have been on hold with customer support for over an hour.

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    2 Comments 2
    rose73
    Level 1

    I found that I manually re-typed the email addresses to whom I was sending it. Then I resubmitted and they worked! I had this problem with s few of my clients. Don't know why.

    0 Cheers
    fmelamed
    Level 1

    I tried that and it didn't work.  I appreciate the suggestion.  Let me know if you have another one.

     

    Thanks

    0 Cheers