Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Errors in old asset listing

taxlady2730
New Member

Suddenly this afternoon an update occurred and now I am getting errors on all returns that we chose to enter the assets into the system instead of a separate depreciation program. It is effecting prior years assets and is auto populating a check mark where the program says it shouldn't be.  I was told basically too bad and to print with the errors that they couldn't do anything about this.  Went so far as to say turn off the error indicator when e-filing.  How do they justify the cost of this program with errors like this.

0 Cheers
1 Comment 1
Kathi_at_Intuit
Moderator
Moderator

Hi @taxlady2730 Welcome to the Community! It’s great to have you here.

We’ve moved your post to the ProSeries Discussion Board, which is the correct board for this topic. Thank you for sharing your experience with support. We have passed your feedback along to the appropriate team.

We checked on the error you mentioned, and it was resolved in an update released yesterday. Please make sure you're updated to the latest version of ProSeries and let us know if you continue to experience the issue.

**Say "Thanks" by clicking the thumb icon in a post
**Click "Mark as Best Answer " to mark the post that answers your question.
0 Cheers