Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

ERROR MESSAGE WHEN SIGNING IN

vicor1023
Level 1

IT SAYS CAN'T VALIDATE AT THIS TIME TRY AGAIN  ON 2023 PRO SERIES PRO

0 Cheers
2 Comments 2
shf1957
Level 7

I had that happen to me a few times in the beginning of the season.  I went back in and checked and i had 2 accounts with 2 different sign ins.. and had to remove one of them  I guess years ago like back 15 years ago i had a different sign on and then now ( don't know when it changed) have a different one.  Check and see if that's your issue.  also if you have VPN on your anti virus.. turn that off... that also might be the issue.

0 Cheers
Just-Lisa-Now-
Level 15
Level 15

Is this the message?

https://accountants.intuit.com/support/en-us/help-article/login-password/unable-validate-online-cred...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers