Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Products
  • Workflow Tools
  • Learn & Support
  • Sign In
  • Products
  • Workflow Tools
  • Contact Us
  • Sign In
  • Learn & Support
    • Created with Sketch. See our most popular resources. ProSeries Hot Topics.
    Created with Sketch. See our most popular resources. ProSeries Hot Topics.
    cancel
    Turn on suggestions
    Showing results for 
    Search instead for 
    Did you mean: 

    Efiling

    Syl1
    Level 2
    ‎02-12-2021 05:03 PM

    I just processed my first return and it is asking me to pay $45.   I pre purchased 50 returns.   What is going on?

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    4 Comments 4
    IRonMaN
    Level 15
    ‎02-12-2021 05:07 PM

    Try clicking "tools" > "license product".  If that doesn't fix it, you will need to call Intuit.


    Slava Ukraini!
    TAXOH
    Level 11
    ‎02-12-2021 05:08 PM

    Did you go to tools, license product?

    Syl1
    Level 2
    ‎02-15-2021 01:38 PM

    Yes, thank you.  Problem solved

    TAXOH
    Level 11
    ‎02-15-2021 01:41 PM

    You're welcome

    0 Cheers






    Top
    Intuit Lacerte Tax
    Intuit ProConnect Tax
    Intuit ProSeries Tax
    Additional Accounting Solutions
    Tax Pro Center
    Tax Practice Resources
    Call sales: 844-877-9422
    Sitemap

    ©1997-2025 Intuit, Inc. All rights reserved.

    Intuit, QuickBooks, QB, TurboTax, and Mint are registered trademarks of Intuit, Inc. Terms and conditions, features, support, pricing and service options subject to change without notice.

    By accessing and using this page you agree to the Terms and Conditions.

    About Cookies | Manage Cookies
    Legal Privacy Security