E-filing 2019 State returns

[Confucius]

I am unable to e-file 2019 state returns. Get an error in the state that the ERO information does not match yet all the ERO information is correct.

[Just-Lisa-Now-]

Tools > License Products   see if that helps at all

[Confucius]

Yeah, I tried that already and just tried again. Didn't help. But thanks for your input. 

[Skylane]

License /ERO matching issues will require a call to tech support