Confucius
Level 3
03-12-2021
07:37 PM
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I am unable to e-file 2019 state returns. Get an error in the state that the ERO information does not match yet all the ERO information is correct.
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Level 15
03-12-2021
07:46 PM
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Tools > License Products see if that helps at all
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Confucius
Level 3
03-12-2021
07:55 PM
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Yeah, I tried that already and just tried again. Didn't help. But thanks for your input.
Level 11
03-12-2021
09:49 PM
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License /ERO matching issues will require a call to tech support
If at first you don’t succeed…..find a workaround