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- Duplicating my client tax and storing the duplicated onto a 32bit database. This caused that client is marked as duplicated and unable to file
Duplicating my client tax and storing the duplicated onto a 32bit database. This caused that client is marked as duplicated and unable to file
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carlosaldana
Level 1
07-29-2020
02:39 PM
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Sometimes system duplicate my client return by creating a second file that is stored onto a 32 bit database. This caused that client cannot be submitted for electronic file since client is red marked that has a duplicated social security number. This serious difficulty happened many times.
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1 Comment 1
Just-Lisa-Now-
Level 15
07-29-2020
03:27 PM
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"Re: Duplicating my client tax and storing the duplicated onto a 32bit database. This caused that client is marked as duplicated and unable to file"
Homebase should only be looking at one folder/directory , if you have more than 1 client file in that same folder with the same SSN you will get that "duplicate" message.
C:\ProWin19\19Data is the default directory, do you have yours set to save to someplace else?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
