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    • Created with Sketch. See what's trending for the upcoming tax season. View ProSeries Hot Topics.
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    download 2019

    georger
    Level 2
    ‎01-26-2020 11:53 AM

    trying to download next years product......message of "encountered an error while downloading new product.  Try again later"  

     

    What is this about?????

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    1 Best Answer

    Accepted Solutions
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎01-26-2020 03:22 PM

    Try it directly from your Intuit ProSeries account.  Years ago I started having issues downloading from the prior years program, I dont even bother to try anymore.


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

    View solution in original post

    4 Comments 4
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎01-26-2020 11:54 AM

    Are you logging in here and attempting the download/install?

    https://www.intuit.com/sign-in/


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    georger
    Level 2
    ‎01-26-2020 03:11 PM

    I am in my 2018 proseries program and trying to download (as I always have for years) from "help", "download next years product"

    0 Cheers
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎01-26-2020 03:22 PM

    Try it directly from your Intuit ProSeries account.  Years ago I started having issues downloading from the prior years program, I dont even bother to try anymore.


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    georger
    Level 2
    ‎01-26-2020 04:03 PM

    THANK YOU, THANK YOU, THANK YOU!!!!







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