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download 2019

georger
Level 2

trying to download next years product......message of "encountered an error while downloading new product.  Try again later"  

 

What is this about?????

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Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15

Try it directly from your Intuit ProSeries account.  Years ago I started having issues downloading from the prior years program, I dont even bother to try anymore.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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4 Comments 4
Just-Lisa-Now-
Level 15
Level 15

Are you logging in here and attempting the download/install?

https://www.intuit.com/sign-in/


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
georger
Level 2

I am in my 2018 proseries program and trying to download (as I always have for years) from "help", "download next years product"

0 Cheers
Just-Lisa-Now-
Level 15
Level 15

Try it directly from your Intuit ProSeries account.  Years ago I started having issues downloading from the prior years program, I dont even bother to try anymore.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
georger
Level 2

THANK YOU, THANK YOU, THANK YOU!!!!