georger
Level 2
01-26-2020
11:53 AM
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trying to download next years product......message of "encountered an error while downloading new product. Try again later"
What is this about?????
Best Answer Click here
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Level 15
01-26-2020
11:54 AM
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Are you logging in here and attempting the download/install?
https://www.intuit.com/sign-in/
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
georger
Level 2
01-26-2020
03:11 PM
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I am in my 2018 proseries program and trying to download (as I always have for years) from "help", "download next years product"
Level 15
01-26-2020
03:22 PM
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Try it directly from your Intuit ProSeries account. Years ago I started having issues downloading from the prior years program, I dont even bother to try anymore.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
georger
Level 2
01-26-2020
04:03 PM
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THANK YOU, THANK YOU, THANK YOU!!!!